citizenM Creates Personalized Engagement for Memorable Hotel Experience with AI-Driven Network

0:00 you know for every guest and every

0:03 Ambassador every click

0:05 [Music]

0:08 counts for us it all starts with the

0:10 guest

0:12 [Applause]

0:17 experience it has to be consistently

0:19 Flawless wherever they are in the world

0:21 right thank you so much First

0:23 Impressions really do

0:25 matter we need system up time all the

0:28 time for our guests

0:31 and for our ambassadors everything at

0:33 Citizen M is

0:37 digital so being connected is a very

0:40 important part of who we

0:42 [Music]

0:44 are no Wii simply not an option no

0:48 [Music]

0:55 way so ZM is different to these sort of

0:59 other luxury urious Hotel so focuses

1:02 more on the modern traveler everything

1:04 could C is an m is customer first

1:07 everything has to work every time and it

1:10 does I think that's what sticks out to

1:12 me you have more autonomy over your

1:15 hotel experience junifer technology

1:18 helps our ambassador to create a

1:21 smoother and more organized and more

1:23 customer focus job the customers loved

1:26 everything about this place the

1:27 technology the vibe and US of

1:30 [Music]

1:32 course I think it's a true partnership

1:35 supported by smarter

1:37 technology and you know Juniper makes

1:40 all this happen efficiently for

1:42 [Music]

1:45 us